When we talk about eCommerce, the first thing that comes to mind is that it is an online commercial or sales activity that takes place between the seller and the buyer. Although the concept definition is right, there are more complex variables involved that categorise eCommerce into six key categories. There are many types of eCommerce models, based on the services provided, that have been built over the years. The key categorization is based on the consumers and the dealer.
E-commerce has now become very popular with individuals who want to purchase and sell various items because of the convenience it provides, the cost advantages to suppliers, the cost savings to consumers, and also the anonymity it offers.
Let’s find out all the functions and types of eCommerce Business modules.
Business-to-Business (B2B):
This type of e-commerce involves all kinds of electronic transactions between two business entities that take place. The transaction may be either services or products. Companies using service from another company and manufacturers selling their goods to wholesalers are the most popular business models that are B2B.
A B2B form of company needs more investment in money. They negotiate with fewer customers and work extensively to tailor their goods and services according to consumer demand. Pricing policies are naturally nuanced. However, each customer provides personal attention about their individual specifications and, thus, if the standard is preserved, further renewals and returns can be expected.
Business-to-consumer (B2C):
B2C e-commerce is a more conventional e-commerce model of which most are familiar. In B2C, online retailers market and directly offer goods to end users. Although B2B can be more complicated, it's as easy as ordering a book or camera online for B2C business.
B2C online retailers target a large audience and emphasize new marketing and sales techniques such as advertising-based marketing , social media, and influencer marketing. In order to maximize traffic, facilitate initiatives, and sales conversions, B2C ecommerce business owners expend more time than negotiating quotes and terms or handling order production and fulfillment.
Consumer-to-consumer (C2C):
Ecommerce companies from C2C promote customer purchases. Individuals can sell, purchase, and exchange products or services on C2C platforms. By charging listing and transaction fees, consumer-to - consumer linking sites gain money.
C2C works extensively with a third-party firm to facilitate transactions, protect customers, and manage quality management, unlike B2B and B2C.
Amazon, eBay, and Craigslist have been the main C2C e-commerce websites in the world since the early days of the Internet. To broaden their reach, recent innovators such as Depop are taking advantage of social media.
Consumer-to-business (C2B):
Unlike B2B and B2C, C2B is less well-known and intuitive. Individuals (consumers) offer goods or services to a corporation in the C2B model.
Freelancer networks like Upwork and Fiverr are the majority of traditional C2B firms. Influencer-matching markets like Ifluenz are on the rise as new, disruptive types of C2B in this digital and social era.
To put it in the simplest terms, C2B companies include freelancers and individuals who sell owned products to companies (who can resell them or retain them for ot.g. handicraftsman) but have not set up a company for themselves, can sell their job through this form of business operation. Needless to mention, electronically, all the transactions occur.
Business-to-Administration (B2A)
The B2A E-Commerce model is intended for electronic business-to-public administration transactions. The organisation supplies the administrative department with facilities, software and repairs. Businesses should also supply buildings with raw materials and human capital. It allows the government to retain citizens' records, including their identification, reputation, health records, legal records, and everything else. These companies only appeal to government agencies or the like.
Consumer-to-Administration (C2A):
The C2A field of e-commerce includes electronic transactions between the state and an individual. This involves paying taxes, paying academic fees, distance learning, e-health, e-voting, gathering government input from residents, conducting online surveys (for census), exchanging information (such as road closures, unplanned holidays, re-voting), etc.
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